Customer Service


How to Order

Ordering Information

Telephone: (800) 428-4246 extension 1311
Fax: (612) 379-6809
Email: Hematology.NA@bio-techne.com – Domestic requests. Shipping within the United States.
Email: Hematology.DS@bio-techne.com – Drop Shipment requests. Billing to the purchasing company, shipping to third party.
Email: Hematology.INTL@bio-techne.com – International Requests. Shipping outside of the United States.

All orders are subject to acceptance and credit approval by R&D Systems, Inc.

Standing Orders

Any of R&D Systems' products may be ordered on a standing order agreement or contract basis. Standing orders are set up on a calendar year basis only. Unless otherwise indicated, standing orders are automatically shipped the day of the release of the new product lots. Products are manufactured semiannually, quarterly, bi-monthly, or monthly and standing orders are shipped on those schedules or as needed if sufficient inventory exists. The standing order product ship date schedule may be obtained from Customer Service upon request.