Customer Service


How to Order

Ordering Information

Telephone: (800) 428-4246 or (612) 379-2956
Fax: (612) 379-6809
Email: customerserviceCCD@rndsystems.com

Mail orders should be mailed to the attention of:

Clinical Controls Division Customer Service/Sales Department
R&D Systems, Inc.
2001 Kennedy Street
Minneapolis, MN 55413

All orders are subject to acceptance and credit approval by R&D Systems, Inc.

Standing Orders

Any of R&D Systems' products may be ordered on a standing order agreement or contract basis. Unless otherwise indicated, standing orders are automatically shipped the day of the release of the new product lots. Products are manufactured semiannually, quarterly, bi-monthly, or monthly and standing orders are shipped on those schedules or as needed if sufficient inventory exists. The standing order product ship date schedule may be obtained from Customer Service upon request.